Incident is now closed and all services are operating.
Posted Oct 21, 2025 - 10:13 UTC
Update
All of our services are back to normal operation but as AWS infrastructure reporting and monitoring were not fully back up we'll continue monitoring
Posted Oct 21, 2025 - 07:37 UTC
Update
Redshift seems to be back, we're restoring invoice processing and continue to monitor
Posted Oct 20, 2025 - 22:24 UTC
Update
Note that AWS Redshift services went down which is impacting our ability to onboard new accounts from any cloud provider.
Posted Oct 20, 2025 - 14:56 UTC
Update
AWS still have issues launching and terminating instances and hence although all services are up we cannot process invoices in the rate required - we are with AWS representatives to prioritize our needs.
Posted Oct 20, 2025 - 12:53 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 20, 2025 - 12:04 UTC
Monitoring
AWS us-east-1 region on which most of our backend services operate still experience delays and lack of EC2 resources, we are monitoring and will update once we can fully reprocess invoices from the last 24 hours.