Update - Umbrella continue to monitor our input delays, currently it seems that AWS are catching up as most of currently running July invoices data is on the 18th. We will keep on monitoring for any issue.
Latest update from AWS:
We continue to make substantial progress toward resolving the issue affecting estimated cost and usage data displayed in the Billing and Cost Management Console. Our mitigation efforts are working as expected and we are seeing an increasing number of accounts reflecting correct cost and usage data. We expect all affected accounts to be fully recovered by July 19, 12:00 AM PDT. Until the backfill is complete, some customers may still observe incorrect cost and usage data in the Billing and Cost Management Console and Cost and Usage Reports. These estimates do not reflect actual usage or charges. We will provide another update by July 18, 7:00 AM PDT, or sooner if additional information becomes available.

Jul 18, 2026 - 08:27 UTC
Monitoring - Note there is currently AWS billing issue at AWS.
The umbrella processes and platform are fully operational during that period.

View the link from AWS describing the possible impact known right now.

https://health.console.aws.amazon.com/health/home?region=us-east-1#/account/dashboard/open-issues?eventID=arn:aws:health:global::event/BILLING/AWS_BILLING_OPERATIONAL_ISSUE/AWS_BILLING_OPERATIONAL_ISSUE_47B68_BACBD91434F&eventTab=details

There may be inaccurate billing data calculated by AWS, the faulty data could impac umbrella and your downstream databases and services.

- Recheck anomaly and trend alerts you may receive as they may be the result of faulty data
- Recheck budget alert you may receive

Umbrella is monitoring the progress of this AWS incident and we will issue additional updates as we learn more.

Jul 17, 2026 - 16:03 UTC
Generic Functionality Operational
90 days ago
99.95 % uptime
Today
Cost Explorer, Dashboards & Reports Operational
90 days ago
99.94 % uptime
Today
Recommendations Engine Operational
90 days ago
99.94 % uptime
Today
Users interface and API Operational
90 days ago
99.94 % uptime
Today
Anomaly Detection & Monitoring Operational
90 days ago
99.94 % uptime
Today
Users & Account management Operational
90 days ago
100.0 % uptime
Today
Kubernetes Operational
90 days ago
99.94 % uptime
Today
Reports Operational
90 days ago
99.94 % uptime
Today
MSPs Rebilling Operational
90 days ago
99.94 % uptime
Today
Budget Administraction Operational
90 days ago
99.94 % uptime
Today
AWS Cloud Cost Operational
90 days ago
99.91 % uptime
Today
AWS Invoices processing Operational
90 days ago
100.0 % uptime
Today
AWS Kubernetes processing Operational
90 days ago
100.0 % uptime
Today
AWS onboarding Operational
90 days ago
99.75 % uptime
Today
Azure Cloud Cost Operational
90 days ago
99.91 % uptime
Today
Azure On-boarding Operational
90 days ago
99.75 % uptime
Today
Azure Kubernetes Operational
90 days ago
100.0 % uptime
Today
Azure Invoices processing Operational
90 days ago
100.0 % uptime
Today
GCP Cloud Cost Operational
90 days ago
99.91 % uptime
Today
GCP Onboarding Operational
90 days ago
99.75 % uptime
Today
GCP Invoice processing Operational
90 days ago
100.0 % uptime
Today
GCP Kubernetes Operational
90 days ago
100.0 % uptime
Today
Generic Functionality Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 18, 2026

Unresolved incident: AWS Billing Issues - Umbrella fully operational.

Jul 17, 2026
Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026
Resolved - The incident is resolved.
Jul 13, 15:58 UTC
Monitoring - A fix was deployed and we are monitoring the outcome
Jul 13, 12:27 UTC
Identified - Data updates to reseller customer users are stopped on July 9th.
There is no data loss, this is only a display glitch.
The issue has been identified and fix is being implemented.

Jul 13, 08:48 UTC
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
Resolved - Issue was resolved on June 29th and the platform has resumed to full operational mode since.
Jul 6, 08:39 UTC
Update - We are continuing to work on a fix for this issue.
Jun 29, 10:53 UTC
Identified - Root cause of the issue has been identified, we're working on solution. Seems like no re-processing of data will be needed.
Jun 28, 11:22 UTC
Investigating - We are currently investigating the issue, it does not look like a data availability nor missing issue but a mapping issue.
We'll update once root cause is identified.

Jun 28, 09:43 UTC
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.