Incident Notification - UI Slowness for UM 2.0

Incident Report for Umbrella Cost

Resolved

This incident has been resolved.

Posted Jul 30, 2026 - 09:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 30, 2026 - 09:48 UTC

Investigating

This is to inform you that we are currently experiencing an incident related to UI slowness in our system, for UM 2.0 customers.
Our monitoring systems have detected an increase in response times, affecting the overall user experience.
Invoice processing and back-end processing is fully operational.

Posted Jul 30, 2026 - 09:28 UTC

This incident affected: Generic Functionality (Cost Explorer, Dashboards & Reports, Recommendations Engine, Users interface and API).