Update - We are experiencing invoices processing delays and Amortization issue
Monitoring - 90% of March invoices were re-processed fixing the amortization issue and we expect to complete it in the next 2-3 hours.
Apr 03, 2025 - 07:50 UTC
Update - Fixed the root cause of the issue, running additional validations on test accounts in the next 20-30 minutes and then we'll re-run all AWS invoices that were processed during the last 24 hours.
Apr 02, 2025 - 08:52 UTC
Update - We are experiencing a delay in the invoice processing for the AWS account. Additionally, we have identified an issue with the amortization of AWS costs, which is now being resolved. The Net Amortized and Amortized views data will be fully restored within the next 24 hours.
Apr 02, 2025 - 08:24 UTC
Identified - We are experiencing invoice processing delays, which affects MSP's
Apr 02, 2025 - 07:12 UTC
Uptime over the past 90 days. View historical uptime.
Generic Functionality Partial Outage
90 days ago
99.72 % uptime
Today
Cost Explorer, Dashboards & Reports Partial Outage
90 days ago
99.4 % uptime
Today
Recommendations Engine ? Operational
90 days ago
100.0 % uptime
Today
Users interface and API ? Operational
90 days ago
100.0 % uptime
Today
Anomaly Detection & Monitoring Operational
90 days ago
98.69 % uptime
Today
Users & Account management Operational
90 days ago
100.0 % uptime
Today
Kubernetes Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
MSPs Rebilling ? Partial Outage
90 days ago
99.38 % uptime
Today
Budget Administraction Operational
90 days ago
100.0 % uptime
Today
AWS Cloud Cost Partial Outage
90 days ago
99.8 % uptime
Today
AWS Invoices processing Partial Outage
90 days ago
99.4 % uptime
Today
AWS Kubernetes processing Operational
90 days ago
100.0 % uptime
Today
AWS onboarding Operational
90 days ago
100.0 % uptime
Today
Azure Cloud Cost Operational
90 days ago
100.0 % uptime
Today
Azure On-boarding Operational
90 days ago
100.0 % uptime
Today
Azure Kubernetes Operational
90 days ago
100.0 % uptime
Today
Azure Invoices processing Operational
90 days ago
100.0 % uptime
Today
GCP Cloud Cost Operational
90 days ago
100.0 % uptime
Today
GCP Onboarding Operational
90 days ago
100.0 % uptime
Today
GCP Invoice processing Operational
90 days ago
100.0 % uptime
Today
GCP Kubernetes Operational
90 days ago
100.0 % uptime
Today
Generic Functionality Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 4, 2025

No incidents reported today.

Apr 3, 2025

Unresolved incident: Update - We are experiencing invoices processing delays and Amortization issue.

Apr 2, 2025
Anodot Cost is switching to be Umbrella Cost - domain change maintenance
Completed - The scheduled maintenance has been completed.
Apr 2, 17:00 UTC
Verifying - Umbrellacost.io is now our primary domain
Validating there are no further issues
Some emails structure would take additional hour or two to get their structure updated
Apr 2, 16:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 16:00 UTC
Update - Note that we have incorrectly set the maintenance window originally, the maintenance is today at 16:00 UTC.
No downtime nor interference to your work should happen.
Apr 2, 08:13 UTC
Scheduled - We’re excited to announce that Anodot Cost is becoming Umbrella—a new business and brand fully focused on helping you manage and optimize cloud costs with greater speed, innovation, and scale.

An email announcement was issued by mail.

As part of this change our web application will switch to be umbrellacost.io

No change is required on your side, no timeout is expected, nothing changes in your data.

Important notes:
1. Our APIs (api.mypileus.io) will become deprecated and continue to be available for 6 months till full expiration. Please schedule moving to api.umbrellacost.io
2. SSO Connection can remain the same but it is preferred to change the login url to point directly to umbrellacost.io


Follow-up detailed guidelines will be followed by Umbrella Customer Success team (same great team as before).
Mar 28, 13:58 UTC
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Recommendation close state issue
Resolved - Incident closed and data is restored.
Mar 22, 13:53 UTC
Update - While 95% of all customers are all good for 12 hours now, we have found some that require additional restoration, keeping this open until we're full restored and validated.
Mar 20, 15:55 UTC
Monitoring - Issue has been fixed and data restored for most of the accounts, we are monitoring the state and will update once all accounts are back to the same state prio to closing some of the recommendations.
Mar 19, 22:35 UTC
Identified - An improvement in our recommendation logic had a flaw causing a some recommendation to close although their state should have stayed open. Issue start time is 18/3 20:00.
We have identified the issue, hotfix will be deployed in the next hour, recommendation state will be restored completely until the end of the day.
Mar 19, 15:22 UTC
Mar 21, 2025

No incidents reported.

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